Sports
Corinthians
An intelligence able to talk to one of the largest fanbases in the world.
~1M
messages roughly every three months in fan journeys
80%
of cases resolved with no human interaction
YOUNG/Cases
Cases & scale
Real operations.
Traceable numbers.
First impact and scale, then explanation. Every figure published on this site is traceable to a real operation.
Education
UNIUBE
AI inside the student journey, at the scale of 60,000 students.
60,000+
students served by the operation
82%
of demands resolved by AI, from service to enrollment
75%
of interactions happen outside business hours
Sports
Cruzeiro
20 thousand fans a month, answered in under 20 seconds.
20K
fans served per month
2.4M+
messages per year
79%
resolved with no human involvement
100%
answered within 20 seconds
Education
PUCPR
Grupo MaristaAn AI avatar as the front door of the candidate journey.
100%
of candidates enter the journey through AI
78%
of cases solved with no human interaction
Sports
Vasco da Gama
AI doesn't just answer. It moves revenue.
100%
of fan service operated by AI since 2024
R$ 11.2M
in revenue generated in 7 days during the 2025 Copa do Brasil final, through an automated membership journey
Education
UNIFENAS
Concierge AI on one of the most competitive admission processes in the country.
76%
of candidate demand resolved by AI
Sports
Grêmio
We don't replace the CRM. We turn its data into intelligent journeys.
Salesforce+YOUNG+Data lake+AI journeys
Every figure published here comes from a real operation and is traceable with the client.
Relationship Journey
The relationship starts on the phone. It ends at the gate.
What the AI builds in digital has to hold up in the physical world: being recognized, being welcomed, being expected. A journey that only exists on a screen is not a relationship.
Metrics framework
How YOUNG reports scale
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Interactions orchestrated by YOUNG AI
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Service handled outside business hours
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Conversions generated by intelligent journeys
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Operational cost reduction
These are the indicators YOUNG publishes as the portfolio grows. Values are filled in only when the client approves disclosure.
Let's design your relationship architecture.
Bring your CRM, your channels and your goals. We come back with the journey, the architecture and a deployment plan measured in weeks.